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Product Support
Amazon Trail (School Edition)

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Web Support only. Please note that phone and e-mail support are no longer available for this product. For more information click here.
Start your product support session with the most frequently asked questions! If you do not see your issue listed below, please try the Troubleshooting System, which contains the same information our technicians use. Please note that the FAQs below are only the top technical notes; the troubleshooting system will give you access to all of the available notes.

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 Top FAQs (Frequently Asked Questions) Notes 1-2 of 2 
Minimum System Requirements
The following are the minimum system requirements needed to properly run Amazon Trail. If your system does not meet these requirements, you may not be able to run the program.
Cannot Open User Guide on a Macintosh®
When attempting to open the User Guide, the program freezes or your get a message "Unable/Cannot open User Guide." This issue is caused by a conflict with another product, RAM Doubler or Speed Doubler. Consult the remainder of this technical note for additional information.
If you have not found the answer to your question,
try our Troubleshooting System.
 Software Updates - Amazon Trail (School Edition)
There are no downloads available for this software title. The technical notes for this title will assist you in getting the most from your software.

   
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