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Product Support
Africa Trail (School Edition)

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Web Support only. Please note that phone and e-mail support are no longer available for this product. For more information click here.
Start your product support session with the most frequently asked questions! If you do not see your issue listed below, please try the Troubleshooting System, which contains the same information our technicians use. Please note that the FAQs below are only the top technical notes; the troubleshooting system will give you access to all of the available notes.

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 Top FAQs (Frequently Asked Questions) Notes 1-4 of 4 
Minimum System Requirements
The following are the minimum system requirements needed to properly run Africa Trail®. If your system does not meet these requirements, you may not be able to run the program.
256 Colors Required
Africa Trail® requires that the Colors (Windows® 98) or Color Palette (Windows® 95) setting be set to 256 Colors. (This is a minimum requirement of the program.) Following a step-by-step procedure will allow you to change the setting or to verify that 256 Colors is chosen as one of the Display Settings.
Game Will Not Allow Player To Advance
After selecting team members, the game will not allow player to advance. This is generally caused by the Windows® Taskbar being set to "Always on Top." Consult the remainder of this technical note for additional information.
Unable to Advance Past Registration Screen
During install there is a registration type screen with two boxes but no description as to what information the boxes are requesting.
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 Software Updates - Africa Trail (School Edition)
There are no downloads available for this software title. The technical notes for this title will assist you in getting the most from your software.

   
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