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Web Support only. Please note that phone and e-mail support are no longer available for this product. For more information click here.
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Start your product support session with the most frequently asked questions! If you do not see your issue listed below,
please try the Troubleshooting System,
which contains the same information our technicians use. Please note that the FAQs below are only the top technical
notes; the troubleshooting system will give you access to all of the available notes. |
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| Top FAQs (Frequently Asked Questions) |
Notes 1-5 of 25 Next > | View All |
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|  | WINSPOOL.DLL Was Not Found (Windows® NT/2000/XP)
When attempting to launch The Amazing Writing Machine, the following message appears: "This application has failed to start because WINSPOOL.dll was not found. Reinstalling the application may fix this." This message occurs when attempting to launch The Amazing Writing Machine in Windows® 2000 or Windows® XP. Renaming the WINSPOOL.DRV file will help to identify the source of this issue. Consult with the remainder of this technical note for more information and the procedure. | | | Cannot Create Directory
While installing The Amazing Writing Machine, the following error message appears: "You do not have rights to create this directory." This issue typically occurs when too many entries are on the root drive. Consult the remainder of this note for additional information. | | | Desktop Shows Through Clouds on Picker Screen
After launching the program, the desktop appears through the clouds on the Picker Screen. Consult the remainder of this note for additional information. | | | Distorted Colors with a STB Video Card
While using Amazing Writing Machine, the colors in the display are neon and appear incorrect. This is generally caused by the Video Palette in the CMOS.
| | | Changing the Installation Directory
During the installation of Amazing Writing Machine, you want to change install directory. Consult the remainder of this technical note for additional information. | |
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If you have not found the answer to your question,
try our
Troubleshooting System. |
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| Software Updates - Amazing Writing Machine (School Edition) |
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| There are no downloads available for this software title. The technical notes for this title will assist you in getting the most from your software. |
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