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Product Support
Amazon Trail® 3rd Ed. Rainforest Adventures™ (School Edition)

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Web Support only. Please note that phone and e-mail support are no longer available for this product. For more information click here.
Start your product support session with the most frequently asked questions! If you do not see your issue listed below, please try the Troubleshooting System, which contains the same information our technicians use. Please note that the FAQs below are only the top technical notes; the troubleshooting system will give you access to all of the available notes.

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 Top FAQs (Frequently Asked Questions) Notes 1-4 of 4 
ISSET_SE Caused a General Protection Fault...
During the installation of Amazon Trail® 3rd Edition Rainforest Adventures™ the error message "ISSET_SE caused a GPF in module [various]" appears. The issue is often due to programs running in the background. It can also be caused when the listed mouse driver does not match the actual mouse device. Another reason may be that you are utilizing Point 32 or MSWheel mouse programs. Install the mouse driver that matches the actual mouse device being utilized. End task on the Point 32 or MSWheel programs.
256 Colors Required
Amazon Trail® 3rd Edition Rainforest Adventures™ was designed to display with PC colors set to 256 Colors. The program may not run properly if an alternate color display is used. These are the instructions for adjusting the color setting.
Minimum System Requirements
The following are the minimum system requirements needed to properly run Amazon Trail® 3rd Edition Rainforest Adventures™. If your system does not meet these requirements, you may not be able to run the program.
Incompatible Version of the RPC Stub
When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions.
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 Software Updates - Amazon Trail® 3rd Ed. Rainforest Adventures™ (School Edition)
There are no downloads available for this software title. The technical notes for this title will assist you in getting the most from your software.

   
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