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Start your product support session with the most frequently asked questions! If you do not see your issue listed below,
please try the Troubleshooting System,
which contains the same information our technicians use. Please note that the FAQs below are only the top technical
notes; the troubleshooting system will give you access to all of the available notes. |
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| Top FAQs (Frequently Asked Questions) |
Notes 1-5 of 11 Next > | View All |
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|  | General Computer Advice
This technical note provides information about basic system maintenance and troubleshooting that may assist in resolving issues with any software title. | | | Minimum System Requirements
The following are the minimum system requirements needed to use the software. If the system does not meet these requirements, the program may not install or run properly.
| | | Unable to Open Exports with Internet Explorer
When attempting to open exports from Activity Generator CD-ROM in Internet Explorer, the file does not open as expected. The file is exported as .xhtml, which is unsupported by Internet Explorer. Opening the export in Mozilla Firefox or renaming the file to .html will resolve the issue. Consult the remainder of this technical note for additional information. | | | Unable to run on OS 10.4.9 or Higher
When attempting to launch the Activity Generator CD-ROM on Apple OS 10.4.9 or higher the program will not launch. Activity Generator was designed for use with OS 10.1.5 to 10.4.8 and will not launch properly on OS 10.4.9 or higher. Installing and running the software on a system it was designed for will resolve this issue. Consult the remainder of this technical note for additional information. | | | Installing the Activity Generator
Prior to using the Activity Generator, it must be installed. Consult the remainder of this technical note for for installation instructions. | |
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If you have not found the answer to your question,
try our
Troubleshooting System. |
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| Software Updates - Activity Generator CD-ROM (Pre-2010 Titles) |
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| There are no downloads available for this software title. The technical notes for this title will assist you in getting the most from your software. |
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If your issue is still not resolved,
feel free to contact us. |
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